I must give credit to Microsoft. If you subscribe to their services as I do, Microsoft Office 365 Business Premium, they will take care of you and fast. The techs may be in India or Russia, or somewhere away from here, but they are complete in their work. Now they do have an avatar that wants to help, so far I have found her non helpful. She can’t read nor understand a question asked. I have seen rattle snakes with more brains.
I do, Microsoft, like the product.